For issues not addressed in the built-in or online documentation, you may submit a Support Request using the form below or browse the Forum. Note that your support request may not be answered in a timely fashion and will be only considered based on availability and during support team business hours (Japan time, UTC+9) which may be in a different time zone than your own.

For high-priority requests (available only to licensees with a support package), please use the high-priority support Web form. Users of the Macintosh Edition of Metropsis from Cambridge Research Systems should use the Metropsis support Web form instead.

To purchase or renew a support package, visit our on-line store.

All information will remain confidential (all fields required).
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UA-20124358-1